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Facilitation + Remote Teams + Miro with Shipra Kayan — DT101 E121

Shipra Kayan is a product evangelist at Miro, a designer, and a facilitator. She has built inclusive, engaged, and effective distributed teams at companies like Upwork and Miro. Armed with two decades of experience teaching design teams to collaborate across time zones, cultures, and knowledge silos, Shipra is a leading advocate for adopting visual collaboration within distributed teams. We talk about facilitation, Miro, and remote teams.

Portrait of Shipra Kayan

Listen to Learn About

  • How to help remote teams be successful
  • The importance of facilitation
  • The many ways Miro can help teams, remote or in-person, to collaborate and achieve better outcomes

Our Guest

Shipra Kayan is a designer and evangelist dedicated to transforming the way we work together as a global community. Based on her core belief that every human is inherently valuable and capable, Shipra’s vision is to create a world where two people of any cultural or geographic origin can come together to collaborate and build.

Show Highlights

[02:04] Starting out as a designer in Silicon Valley and discovering Miro.
[05:27] Being one of Miro’s first customers.
[05:40] Proving the belief that design can only be done in person wrong.
[06:26] Miro is a collaborative canvas.
[06:49] Figuring out what remote teams needed to succeed.
[08:33] How Shipra plans meetings and workshops using Miro.
[09:24] Tips from Shipra to help participants stay focused on the work.
[13:14] Asking participants: how might we fail?
[15:00] Getting teams to be playful and take risks.
[16:25] One game Shipra likes to use to get a team’s creative juices flowing.
[18:26] The challenge of virtual environments compared to physical ones.
[19:50] Ways Shipra is bringing more physicality to the virtual environment.
[23:25] Dawan and Shipra discuss how they are always finding new ways to use Miro.
[28:34] A Miro Moment.
[30:09] Shipra has seen a movement within the design community of designers wanting to improve their facilitation skills.
[32:36] Dawan would like to see tools like Miro in greater use throughout higher education.
[34:19] Miro is just as useful for face-to-face work as well.
[37:19] Dawan and Shipra talk about designing an event from the outcome you want at the end.
[40:28] Shipra’s advice to other designers.


Shipra on LinkedIn
Shipra on Twitter
Shipra on Medium
Shipra’s Appreciation Circle in Miro
What I’ve learned from facilitating over 100 remote collaborative workshops
Drawing Session in Miro
Bridging the Talent Gap Between Silicon Valley and East Africa Through UX
3 strategies any leader can use to spot and move past groupthink
Interview with Shipra on Rosenfeld Media
Design Hires Interviews Shipra Kayan

Design Thinking 101 Episodes You Might Like

Teams, Sprints, Prototyping, and Better Meetings with Douglas Ferguson — DT101 E59
Collaboration + Facilitation + Workshops with Austin Govella — DT101 E83
Designing Facilitation: A System for Creating and Leading Exceptional Events // ALD 006 — DT101 E73

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