Listen & Discover

Six voices that will help you do better innovation work and how to listen to them. Plus, what Ask Like a Designer is all about.

Denise Ho and Andrew Baker are our guests today. Denise is a design researcher practicing in the design space since the early 2000s and the Director of Design at Hopelab. Andrew Baker is living and working at the intersection of technology and experience design. He’s the Vice...

Douglas Ferguson is the founder of Voltage Control, a workshop agency on a mission to rid the world of horrible meetings. We talk about teams, design sprints, prototyping, facilitation, creating meetings that matter, and more. Voltage Control is a facilitation agency that helps...

Yianna Vovides is the Director of Learning Design and Research at the Center for New Designs and Learning and Scholarship (CNDLS) at Georgetown University. She’s also a professor for the Master of Arts in Learning, Design, and Technology (LDT) program at Georgetown, and the...

Dr. Lesley-Ann Noel is the Associate Director for Design Thinking for Social Impact and a professor of practice at Tulane University, and an Afro-Caribbean designer who focuses on critical emancipatory design thinking. We talk about power issues and design, participatory...

Amy O'Keefe is the Studio Director of Northwestern university’s Master of Science and Engineering Design Innovation program, where she leads the human-centered service design studio. We talk about how the pandemic and the expanding awareness of systemic racism might change...

Terri Herbert is a design researcher and experienced research manager at Asana. She's fascinated by the complexity of the world of work and interested in researching and modeling complex systems involving people and technology. We talk about doing good design research, ways to...

Steve Wendel is the author of Designing for Behavior Change, Founder of the Action Design Network, and head of Behavioral Science at Morningstar. We talk about behavioral problem solving, his new book, ethics and behavior design, and his toolkit for anyone who wants to apply...

Amy Heymans is Mad*Pow’s Chief Experience Officer and one its founders. We talk about how the practice of design is evolving, the emerging role of behavior design, purpose-driven design, and making sure the problems designers are asked to solve connect to business outcomes....

Nick Dawson is the co-organizer of the Emergency Design Collective. In today’s episode, we talk about healthcare innovation labs, how to think about opportunities in healthcare, healthcare versus sick care, and launching the EDC to support the COVID-19 response. Show Host:...