We create new things to generate the outcomes we want. Those outcomes might mean someone needs to buy or use what we’ve created to solve a problem they have. Those outcomes might mean a city service needs to produce different outcomes for the people who use it. Outcomes we want but can’t generate are what make us want to create something new; they stimulate inquiry, exploration and making. This urge also invites us to rush a terrible mistake.

Every new product, service, or system we create and offer needs a transformation story. The story fuels our creation’s escape from the status quo’s gravity and gives it a shot at finding a stable orbit. The struggle to tell stories is part of the sensemaking dance...

You’re creating and leading a call, meeting, workshop, convening, conference or other event. As the facilitator, your job is the purposeful orchestration of human interaction. Voluntold or otherwise, you’re responsible for making the event worth the cost of all the...

“What problem are you trying to solve?” is a powerful question. Learn how phrasing your answer well supports healthy thinking about innovation, fuels team collaboration, and focuses change leadership. You’ll see how playing with your answer helps you find magic in the innovation journey mess.

Before we can work well we must live well. Living well is the foundation of high performance. It doesn’t happen accidentally. It’s a choice. The trick is that we don’t directly choose to live well, we choose to design and use a system for living well and peak...

What do we lose by seeking and tackling problems worth solving? Why? What is a better approach to closing gaps between the world we have and the world we want? This article’s title was almost, “Questions Worth Asking and How to Choose Among Them.” It’s a good title....