Select Page

Learning Design Thinking + Shifting Mindsets + Facilitation with David Lemus — DT101 E130

David Lemus is an independent design strategist with engineering roots working with organizations to empower teams to be customer obsessed and have a culture of iterative learning. He has designed and facilitated dozens of design thinking workshops across Fortune 500 companies, non-profit and government organizations. David is also currently an adjunct professor at the University of Portland’s Pamplin School of Business and leads the Portland Design Thinking Meetup community.

Listen to Learn About

  • Team facilitation
  • Human centered-design: mindsets over methods
  • [Re]Building human connection

Our Guest

Portrait of David Lemus

David Lemus is an independent design strategist with engineering roots working with organizations to empower teams to be customer obsessed and have a culture of iterative learning. He has designed and facilitated dozens of design thinking workshops across Fortune 500 companies, non-profit and government organizations.

David was in-house at Capital One on the Design Thinking and Strategy team. That team focused on changing the way the enterprise worked by empowering all employees with the mindsets and tools of design thinking. His team scaled practitioner and senior leadership programs throughout the risk-averse organization.

Prior to Capital One, David was a senior consultant at Peer Insight, a service design and innovation firm where he led service design projects with Fortune 500 and non-profit clients. David is also currently an adjunct professor at the University of Portland’s Pamplin School of Business and leads the Portland Design Thinking Meetup community. David has a B.S. in Mechanical Engineering from the University of Maryland.

Show Highlights

[02:10] How David went from engineer to design strategist.
[02:59] The two experiences as an engineer that led David into design thinking.
[04:46] Experimenting to find the right career path.
[06:54] The challenges of experimentation and risk-taking in the workplace.
[09:07] Teaching human-centered design and creativity at Capital One.
[11:16] David’s focus is on mindsets, not methods, when it comes to teaching design thinking to others.
[14:08] Helping non-designers to understand and use human-centered design in their work.
[17:04] A Miro Moment.
[18:53] Breaking down silos.
[20:29] The lack of skilled facilitators for collaboration at work.
[21:20] Finding ways to make meetings productive and fun.
[22:40] Do you really need a meeting?
[24:47] Designing meetings.
[26:09] Practicing active listening during meetings.
[27:26] Cultivating the right energy in the team and creating the right environment in the room for the work you’re doing.
[27:26] Designing the right activities for your meeting in order to achieve the meeting’s goals.
[30:46] David and Dawan talk about why people’s design thinking expectations are often not met in reality.
[33:23] What David is working on now: Connection.
[38:37] Where to learn more about David’s work.

Links

David on LinkedIn
lemus&co
David’s website

Design Thinking 101 Episodes You Might Like

Public Sector Design + Outcome Chains + Prototyping for Impact with Boris Divjak — DT101 E26
Designing for Healthcare vs Sick Care + The Emergency Design Collective — DT101 E52
The Experimentation Field Book with Natalie Foley — DT101 E123

Tell me how the show helps you.

Photo of Dawan Stanford

Your ideas support and develop the show. Tell the world how the Design Thinking 101 Podcast has helped you think and solve like a designer. Then, tell me how I might make it even more helpful.

Cheers ~ Dawan

Transform your career with breakthrough innovation skills.

Use Fluid Hive’s Breakthrough Innovation System to create change, impact or revenue in three steps. 

#1 Breakthrough Innovation Tools, a guide that shows you where to start, what to do, and how to do it. 

#2 Breakthrough Innovation Projects, an online course teaching you a simple way to launch innovation projects that get results. 

#3 Breakthrough Innovation Workshops, an online course giving you the ability to  help people do their best work in less time as you create new solutions.

Order Breakthrough Innovation Tools and take your first transformation step today!

Join Dawan in his Design Skills Workshops!

How to Become an Innovation Designer

A unique introduction to design thinking for innovation teams.

16 July 2024, 1:30 PM ET, 90 minutes, Notify Me!

Innovaiton Smart Start Workshop

08 August 2024, 1:30 PM ET, 90 minutes, Notify Me!

Complimentary workshops for teams needing to develop, practice and learn design skills for creating innovative products, services and solutions.

Live, interactive, practical experiences led by Dr. Dawan Stanford.

Your Ask Like a Designer Studio!

~ a free resource

You get Design Skills lessons and workshop invitiations, course discounts, Ask Like a Designer articles, podcast announcements, and more!
Cheers ~ Dawan

The Designing Facilitation Course

Are you ready to design outstanding events that will engage participants and get the outcomes you need?

Fluid Hive's Designing Facilitation Course is a step-by-step design thinking-fueled system for creating and leading events, workshops and meetings that solve problems, save money, and protect your reputation.

Find Better Problems Course

In this self-paced, online course, Find Better Problems: Creating Better Solutions by Framing More Valuable Problems to Solve, you will learn to create more effective solutions by understanding the problem you are trying to solve.

Creating effective solutions begins with finding, defining and refining the problem you're trying to solve. I help you do that and more with step-by-step instruction and practical templates.