Select Page

Designing Culture at Work + Social Innovation + Necessary Disquiet with Lauren Currie — DT101 E29

Lauren is a designer who believes and creates in and for a better world. She is the Managing Director of NOBL in the UK and Europe, and Founder of UpFront. She has also been awarded an Order of the British Empire (OBE) for her services to design and diversity. She speaks at events around the world coaching the next generation of designers and doers.

Portrait of Lauren CurrieThroughout her 10 years in the world of design, Lauren’s main goal has been to design services that promote a safer world. One of her first programs to do this was MyPolice. This program came out before social media permeated every facet of our social interactions, and allowed citizens to reach their police force more easily. She created this program with her team at Snook, the company she co-founded with Sarah Drummond. They went on to create several programs meant to help and improve their community in Scotland.

She later chose to leave her company to design a new MA in Digital Experience Design. This propelled her into a leadership and speaking role that she has used to attract and coach the new generation of designers. Her work in design has changed the thought processes around leadership and community for many businesses and organizations.

Lauren shares her philosophies on leadership, service design, the psychology of team growth and safety in organizations, and where she sees design moving in the future. We dive deep into the space of inclusion and diversity in design, and what needs to happen for the field to be more open. Lauren shares so many wonderful tidbits and thoughts during this episode. Don’t miss out on her 10 years of experience mapped out for you in this episode.

Learn More About Today’s Guest

Lauren Currie on Twitter
The RedJotter Blog
myredjotter@googlemail.com
Pregnant then Screwed – an organization created to address discrimination and sexism in the design industry.

Show Highlights

[01:24] Welcome back to the show! Lauren Currie shares how she started in service design along with projects and companies that she has worked with over the last 10 years.
[10:33] Lauren chats about her OBE.
[11:49] What is the state of the practice of design from Lauren’s perspective?
[16:22] How does design apply when creating teams and organizations?
[23:17] Why confidence is needed and how it’s connected to psychological safety.
[27:46] Learn how Lauren coaches leaders looking to change the culture of their organization.
[30:57] Altering culture takes years, how do you approach that conversation?
33:17] How to say “I don’t know” appropriately, and how the phrase applies to leadership and culture.
[39:53] Feedback is a gift in leadership, in design, and in life. How do you set up a service to provide feedback during implementation?
[43:10] Designers have to be responsible with how they manipulate and direct attention.
[47:19] What conversations should be happening more in the field and with new designers?
[50:55] Lauren shares the books, websites, and tips new designers should use when starting out.
[54:21] Connect with Lauren!

Links

Design Thinking at Work
The Reflective Practitioner by Donald SchonInnovation with Information Technologies in Healthcare
University of Dundee
Design Thinkers
RedJotter
Snook – co-founded with Sarah Drummond
MyPolice
MA in Digital Experience Design
Good Lab
UPFRONT
NOBL
Aristotle Project
Lauren Currie OBE and Trustee for the Design Council

Tell me how the show helps you.

Photo of Dawan Stanford

Your ideas support and develop the show. Tell the world how the Design Thinking 101 Podcast has helped you think and solve like a designer. Then, tell me how I might make it even more helpful.

Cheers ~ Dawan

Need help right now? Try Fluid Hive's Innovation Shield.

Download this step-by-step guide!

It helps make everything you create more valuable by asking simple questions.

Our workshops and courses are built on Fluid Hive's Question-based Learning and filled with tools ilke this one. Enjoy!

Images of pages from Innovation Shield

Join Dawan in a Free Design Skills Workshop!

Solve Like a Designer

A unique introduction to design thinking and more!

11 June 2024, 1:30 PM ET, 90 minutes, Register Here!

Workshop Design Lab

18 June 2024, 1:30 PM ET, 90 minutes, Notify Me!

Free workshops for people who want to develop, practice and learn design skills for creating services and solutions.

Live, interactive, practical experiences led by Dr. Dawan Stanford.

Your Ask Like a Designer Studio!

~ a free resource

You get Design Skills lessons and workshop invitiations, course discounts, Ask Like a Designer articles, podcast announcements, and more!
Cheers ~ Dawan

The Designing Facilitation Course

Are you ready to design outstanding events that will engage participants and get the outcomes you need?

Fluid Hive's Designing Facilitation Course is a step-by-step design thinking-fueled system for creating and leading events, workshops and meetings that solve problems, save money, and protect your reputation.

Find Better Problems Course

In this self-paced, online course, Find Better Problems: Creating Better Solutions by Framing More Valuable Problems to Solve, you will learn to create more effective solutions by understanding the problem you are trying to solve.

Creating effective solutions begins with finding, defining and refining the problem you're trying to solve. I help you do that and more with step-by-step instruction and practical templates.